Support

Email BabbleHQ at [email protected]. We read every message and reply as soon as we can.

What to include

A short note is enough. Please add:

• Club name
• Your role (owner, coach, parent, or player)
• What you were trying to do, and what happened instead

A screenshot helps when the problem is on a specific screen.

Club questions vs product questions

Practice times, who owes dues, uniforms, playing time, and other team decisions come from your club. Message your coach or club admin for those. Email us for sign-in, invites, billing in BabbleHQ, Stripe Connect, or something that looks broken in the product.

FAQ

How do I sign in? Use the email and password for your BabbleHQ account, or Continue with Google or Apple, at the sign-in page. One account covers club admin, coaching, parent, and player access.

I was invited as a parent. Open the invite email and finish the link. If the invite expired, ask the club to send another one.

I cannot find an invoice. Sign in and open the family portal. If nothing is listed, the club may not have assigned a fee yet, or a different guardian may be the billing contact.

Stripe Connect will not finish. The club owner should complete Stripe’s onboarding from the club’s billing settings. If Stripe returns an error after a retry, email us with the club name.

I forgot my password. Use Forgot password on the sign-in page. Google and Apple sign-in do not use that reset form.

Policies

Read our Privacy Policy and Terms.